That was a problem I experienced with NordVPN, especially during peak usage periods.

45-day money-back guarantee and fast refundsĬyberghost has more servers than NordVPN in many more countries, ensuring that your connection never lags.

Get help via 24/7 live chat and email support.

Connect up to 7 devices at the same time for all-round protection.Uncrackable 256-bit AES encryption and in-built leak protection prevents data leaks.9740 servers in 91 countries, which is over 1000 more servers than NordVPN has, ensuring your speeds stay consistent at all times.After he understood that I didn’t need any help, he processed my refund immediately without further questioning. The customer support agent was very friendly and genuinely wanted to know if there was any particular issue he could help me with. I requested my refund through live chat and simply explained that I wasn’t using the service. Once they understand that you no longer want to use the product (and there’s nothing they can do to help), they will give you your money back.

So you’ll need to explain your reasons for wanting to cancel. The NordVPN customer support representative will try to troubleshoot your issues first as they want to try and retain you as a customer. This is because NordVPN cancels your account and payment information once it processes your refund.ģ. Keep in mind that you don’t need to cancel automatic payments before requesting a refund like other sites would have you believe. Provide your email address to start a chat with NordVPN customer support

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